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FAP Technology

FAP Operations

Configurable back-office operations.

Bring your back office into one controlled environment.

Discuss your implementation

Who it is for

Designed around the business.

For retail, commercial and professional operations that need consistent back-office processes, clear ownership and reliable records. Configure the environment around your business, teams and working practices.

Platform capabilities

Records & onboarding

Customer, supplier and entity records, onboarding workflows and document management.

Tasks & approvals

Tasks, actions, approval workflows, workflow stages and status management.

Cases & reviews

Operational case and issue management, periodic reviews and follow-up actions.

Permissions & oversight

Role-based permissions, audit history, team workload and dashboard management information.

Workflow stages, roles, rules and evidence requirements are tailored to each business. Implementation scope and functionality are agreed and validated through pilot testing before deployment.

Configured around your operating model.

A considered route to implementation.

  1. 01

    Discover

    Understand the business, controls and technology environment.

  2. 02

    Configure

    Design workflows, roles, rules and integrations.

  3. 03

    Pilot & UAT

    Test with users and real-world operating scenarios.

  4. 04

    Go live

    Deploy the agreed scope with ongoing platform and support options.

Discuss the operating model you need.

Implementation scope, integrations and support are agreed for your circumstances. Regulated firms remain responsible for their own regulatory obligations and control environment.

Discuss your implementation